Shanghai General Hospital - International Medical Center

Shanghai General Hospital (also known as Shanghai First People's Hospital Fenglin Campus and formerly the Sainte Marie Hospital founded in 1864), is the oldest continuously operating Western-style hospital in Shanghai, affiliated with Shanghai Jiao Tong University School of Medicine and renowned nationally for ophthalmology, ENT, cardiology, oncology, and gastroenterology. Its International Medical Department provides a quiet, private treatment environment for expats, diplomatic missions, and business travelers, with English-speaking specialists across the hospital's principal clinical departments including general internal medicine, cardiology and echocardiography, pulmonology, gastroenterology, ophthalmology, otolaryngology, dermatology, and general surgery outpatient services. The department offers one-stop appointment, examination, and consultation coordination with dedicated international patient navigators who accompany patients through every step, ensuring that language and cultural barriers do not affect clinical outcomes. On-site pathology, radiology, and laboratory results are processed rapidly for international patients, with bilingual reports available on request. Direct billing and insurance coordination are available for Aetna, Cigna, MSH, and Allianz members, and the center supports consulate referrals and medical certificate preparation as required for visa or repatriation purposes, with flexible appointment slots available on short notice including same-day emergency consultations. On-site diagnostic services include MRI Scan, CT Scan, Echocardiogram, Blood Panel, and other advanced diagnostic studies, all scheduled with priority pathways for international patients to minimize total visit time. The department also provides 24-hour emergency services for international patients with acute conditions, with dedicated pathways in place to reduce wait times for urgent evaluation and care. English-speaking medical consultants and reception staff are available every day, complemented by dedicated international patient coordinators who manage the entire patient journey from arrival through discharge and professional medical translation support as needed. Direct billing is accepted for all major international insurers including Aetna, Cigna, MSH, and Allianz, with on-site insurance coordinators handling pre-authorization, guarantee-of-payment letters, and detailed claim documentation. Appointments can be arranged via Phone / WeChat / Online, with bilingual coordinators confirming exact arrival instructions in advance.