Shanghai Children's Medical Center - International Medical Center

Shanghai Children's Medical Center is a national-level pediatric medical center affiliated with Shanghai Jiao Tong University School of Medicine, founded in partnership with Project HOPE and the U.S. government as a symbol of Sino-American pediatric cooperation, and consistently ranked among China's top three pediatric hospitals. The center is globally renowned for Pediatric Cardiology and Congenital Heart Surgery — operating China's busiest congenital heart program with over 4,000 open-heart surgeries annually — alongside leading services in Pediatric Hematology and Oncology, Pediatric Neurology, Neonatology, and Pediatric Surgery. Our International Department provides world-class pediatric care with English-speaking specialists and dedicated family support coordinators who understand the specific needs of expat children and accompanying parents. The center is one of Shanghai's designated international medical tourism pilot institutions, and frequently participates in overseas medical tourism exhibitions to promote China's pediatric expertise to Southeast Asia and the Middle East. The International Department features family-centered outpatient and inpatient facilities including bright pediatric consultation suites, private inpatient rooms with parent accommodation, and child life specialists supporting young patients through procedures and hospital stays. The department offers Aetna, Cigna, MSH, Allianz, and Bupa direct billing, with English coordinators preparing treatment plans, insurance estimates, and bilingual developmental assessments and follow-up care plans for returning expat families. On-site diagnostic services include Pediatric MRI, Pediatric Echocardiogram, Pediatric EEG, Blood Panel (Pediatric), and other advanced diagnostic studies, all scheduled with priority pathways for international patients to minimize total visit time. The department also provides 24-hour emergency services for international patients with acute conditions, with dedicated pathways in place to reduce wait times for urgent evaluation and care. English-speaking medical consultants and reception staff are available every day, complemented by dedicated international patient coordinators who manage the entire patient journey from arrival through discharge and professional medical translation support as needed. Direct billing is accepted for all major international insurers including Aetna, Cigna, MSH, Allianz, and Bupa, with on-site insurance coordinators handling pre-authorization, guarantee-of-payment letters, and detailed claim documentation. Appointments can be arranged via Phone / WeChat / Online, with bilingual coordinators confirming exact arrival instructions in advance.