Ruijin Hospital - International Medical Center

Ruijin Hospital International Medical Department, established in 1998 as a comprehensive international medical service platform integrating prevention, healthcare, diagnosis, treatment, and rehabilitation, is the international arm of Ruijin Hospital — affiliated with Shanghai Jiao Tong University School of Medicine and consistently ranked among China's top three hospitals overall, with world-leading programs in Endocrinology (the home of China's first Diabetes Center), Cardiology, Hematology with a national bone marrow transplant program, Gastroenterology, Oncology, and Minimally Invasive General Surgery. As one of Shanghai's 13 designated international medical tourism pilot hospitals, it has been awarded DNV GL International Hospital Certification, a globally recognized gold standard in healthcare quality and patient safety. The department features independent outpatient clinics, private inpatient wards, and a dedicated health management center providing one-stop diagnostic, treatment, and hospitalization services with extended appointment times, coordinated specialist visits arranged on the same day whenever possible, and dedicated English-speaking patient navigators. Direct billing is available for Aetna, Cigna, MSH, Allianz, Bupa, AIA, AXA, and Generali, with insurance coordinators present on-site to handle pre-authorization, guarantee of payment letters, and detailed claim documentation for international travelers and local expats residing in Shanghai. On-site diagnostic services include MRI Scan, CT Scan, Echocardiogram, Blood Panel, and other advanced diagnostic studies, all scheduled with priority pathways for international patients to minimize total visit time. The department also provides 24-hour emergency services for international patients with acute conditions, with dedicated pathways in place to reduce wait times for urgent evaluation and care. English-speaking medical consultants and reception staff are available every day, complemented by dedicated international patient coordinators who manage the entire patient journey from arrival through discharge and professional medical translation support as needed. Direct billing is accepted for all major international insurers including Aetna, Cigna, MSH, Allianz, Bupa, AIA, AXA, and Generali, with on-site insurance coordinators handling pre-authorization, guarantee-of-payment letters, and detailed claim documentation. Appointments can be arranged via Phone / WeChat / Online, with bilingual coordinators confirming exact arrival instructions in advance.